We are confident that you will love your purchase from Wilson Stephens & Jones. However, if this is not the case we offer the facility for you to return your item. Terms of return are as follows:
• Please call or email us first to confirm you are returning an item together with the reason.
• Items must be returned to us within 14 days of receipt.
• We will refund the original purchase price of the item, excluding credit card, postage & packing and insurance fees.
• You are responsible for return postage costs and insurance of the item.
• The item must be securely packed (we recommend using the packaging in which you received your item).
• If we do not receive the item in the condition in which it was sent, or if we do not receive it at all, we are unable to issue any refund.
• Please allow up to 10 working days for your refund to be processed by your original payment method.